25% Off Code: 'BLACKFRIDAY'

Refunds/Exchange

It can take a little while to get used to your new weighted blanket. We recommend using for 10 days to get used to the weight.

We have a 30 day return policy. If you'd like to return your for exchange or refund we will happily assist. Please contact us at info@neptuneblanket.com.au

Please note that the item will need to be sent back in the original packaging.

Products must be in the same condition they were purchased in. 

Shipping & Estimated transit times:

We do our best efforts to dispatch our goods by next business day from our Sydney dispatch location. Once we dispatch to the couriers, the transit time is dependent on the courier. We use Hunter Express, Sendle (Couriers Please and Fastway) Startrack, Toll and TNT depending on the receiver's postcode. 

Couriers can not accept PO boxes or Parcel Lockers so please supply a physical address when completing your checkout. 

We offer FREE Australia-wide shipping. Orders are dispatched same or next business day if in-stock and ordered before midday.

Capital cities eastern states of Australia only : 1 to 3 business days

WA (depending on the courier) can take 5-10 working days

Rural: 3 to 5 business days

Remote: 5 to 10 business days

Express post is available upon request and can incur extra charges 

SOFT

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