Rose W.
Very helpful. A little disappointed that despite the product description, the velcro attachment *does* get stuck in hair. I've had a couple of painful mornings trying to get it off without pulling hair out. But I love everything else about it. Still worth using.
Kimberley M.
Although I didn't receive a product because of a mistake of my own.
I can say that the customer service provided was amazing.
They are very patient, friendly and professional. Also they respond very quickly.
David M.
Very happy with the product don’t use it every night but do use it when on shift work.
Liz P.
LOVE this Neptune eye mask!!! It is SO luxurious and comfortable to wear! The option of having the ice pack or the weighted insert is just magical!!! It really blocks out all light and helps you to blissfully move into a relaxed state. I looked at a lot of other masks on beauty sites before purchasing the Neptune mask and all of them were much more expensive, and didn't have all the options that the Neptune one has. I would definitely recommend this product to anyone thinking of investing in an eye mask, it's a total game changer and you'll be so glad you have it!!!
Sarah P.
Fits great!
Only downside is it can be a bit heavy for my small face, but otherwise it’s great!
Christie T.
Use it every night with the freezer pack in! it’s the most comfortable eye mask I’ve ever had I really love it!
Eliza M.
Holy moly!
I bought this on a whim as I know weighted blankets are helpful for rest and sleep but wanted to try a weighted eye mask first instead. NO REGRETS! It fits so comfortably around my head while going to sleep, and actually helps. I do not sleep well, this has greatly improved that.
Angelique K.
Love this mask! There are so many options for adjusting how it feels on your face.
I was originally sent the wrong colour but when I contacted Neptune they fixed the mistake straight away. Perfect customer service!
Amy A.
Love the eye mask. The options to put in the weighted insert of the cooling insert is great!. I sleep with an eye mask on. I find the weighted insert is too heavy to sleep in as I can move around a bit and I find the weighted insert shifts it to the side - So I save this if I need a decompress or mind rest when I get home from work!. Material is beautiful and soft!. Great product :)
Mr J.
Decent eye mask, only downside for me is the inner gel cooling pack. Because the padding between the eye and gel insert is a bit thick, you don't get to feel the cool gel pack. I placed the gel pack in the freezer to and it came out like a flat brick and could not be inserted to a curved shape meaning I only place it in the fridge now which doesn't do much. A work around may be to place the whole mask in a wearable position in the freezer . Be better if the gel was like the medical compressions that still can have the shape manipulated when frozen and perhaps the padding between the eye and pack was thinner. So putting that aside, it is great otherwise, I was just looking forward to a cool compress for the eyes with headaches. Still recommend and was quick delivery of 6 days.
Rachael S.
I’m 30 and have autism and this mask is perfect to wear to destress after too much and helps with loosen my muscles in my face when I have anxiety. Would highly recommend!
Suzanne B.
I'm impressed with the mask, delivers all the promises. Pleasant feeling, very relaxing, regular use helps tired eyes.
The colour was surprisingly different to the one on display. My choice of ’pink’ colour turned out to be rather pale mauve or blush tone, - I need to mention.
I would like to thank the customer service for all the support.
Robyn P.
Not going to lie, I was skeptical trying this eye mask but holy heck I'm LOVING it! Have used it for the last three nights since it arrived & I've not slept this good in so so long! Not too heavy & I love the eye cups. I was worried as I can be a side sleeper too & it still sits perfect on my head. I received my order within a couple of days from ordering so I was very happy! I love this mask & I highly recommend!
Lynn G.
Love the feel of the minky blanket...
The weight is perfect
nikki v.
Fantastic and helps me relax
Kylie C.
Very very good product. Would highly recommend. I purchased to try to ease eye pain during migraines. Eye mask has a cooling effect, which is fantastic. It does help a little with migraine pain but as people who suffer migraines know, sometimes a weighted product is still not enough pressure to alleviate the pain. I would have preferred if the eye mask 'weights' were more molding to your eye socket (like a wheat bag molds to your shape) and with more weight ... but I think I'm the abnormal one. I'm assuming Neptune have received medical advice as to maximum recommended weights for eyes and followed these recommendations to prevent the end user (ie. me) from putting too much pressure on my eyes.
Kylie X.
I love that this is so versatile I have used it has a heat bag, ice pack and a weighted eye mask. I sleep so well in it and it has been a great help
Sophie A.
I am a Nurse in a busy public hospital and I can tell you that between my new mask and my Neptune weighted blanket, they are an absolute god send! Any rotational shift worker would agree, sleep deprivation is a constant struggle! The quality and quantity of my sleep during the day post night shift has improved out of sight!
I couldn’t be happier! Thank you ♥️
Keryn G.
Amazing product. Very calming and relaxing to wear
Cheri H.
Love it. It’s weighted enough to keep my eyes firmly shut and it completely blocks the light out. I needed this. I’ve never slept so well! Best eye mask ever!
Maddy P.
I have a neurological condition which causes me intense pain 24/7, worse than a migraine and have had an awful time sleeping ever since I was diagnosed but this honestly helps so much. It’s cooling, weighted nicely without putting pressure on my head and eyes and you can remove the cooling mask on really cold nights. Totally worth the price, so glad I preordered. I really don’t know how I slept before I found this! I now have several items from Neptune and am thrilled with all of them
Jessica B.
By putting pressure on the bones and muscles around the eyes it really helps me fall asleep faster by feeling that heaviness! Love it..
Rees D.
I have been using this for around a week and I can say that I haven’t slept so well in years! I fall asleep so much faster, and the quality of my sleep has greatly improved.
I love the sleep mask; however, as a side sleeper I found the weighted insert a little too bulky and uncomfortable.
Instead I use the gel insert as this still has weight to it but it’s not as bulky - this has been a far more comfortable fit for me so I’m glad there were two inserts included. This is purely a personal comfort preference and I can’t fault the mask itself.
It is high quality, soft, and the eye cups are great for reducing eye discomfort/irritation when sleeping. 10/10 would buy again!
Jenna P.
I'm usually a very restless sleeper, but when I wear my weighted mask to bed my sleep is far more restful with less interruptions.
Maryann L.
Love this product. The weighted eye mask is luxurious and soothing all at the same time. Thank you again for providing such amazing products during this time when we all need to feel a little more loved.
Kate M.
The best eye mask ever! Stays on all night and have the best sleep - love this ❤️
Dee T.
Great and easy to use. Scary at first highly recommend do ur feet first less sensitive area to test it.
Keryn G.
Great customer service and fast delivery. Absolutely love my purchase
Ella H.
A tiny bit heavy but otherwise perfect.
Stacie S.
Been using this every night for approximately a month and I’m in love. I fall asleep much quicker and stay asleep! Have gifted this to a few people who feel the same.
Hailey W.
Very comfortable and works as described, however I have a big head (one-size-fits-all hats never fit me) so had to sew extra to the band. Would love to see a couple more centimetres of elastic.
Michelle J.
I LOOOOOOVE this eye mask! I also bought the Neptune weighted blanket and I have never slept so deeply and soundly!!
Ben A.
This is the best item I have brought for my insomnia plus with the blanket my anxiety just melts away.
Leonie B.
My mask came just at the right time. It came just before I got a bad case of sinus. Having the weight around my eyes was amazing.
Margaret F.
I just love all your products and this one didn't disappoint! Thank you for making life so much better for myself and my children are reaping the benefits x
Will only ever buy your products x ❤️️
Michelle K.
Love my eye mask! Also bought one for my mother and she wears it every night. Nicely weighted, cuts out the light and definitely helped with my headaches.
Demetra P.
The weight just increases relaxation so I fall asleep faster.
Sasha K.
This was susggested by sleep doctor. Has helped tremendously with sleep plan. Thankyou. Will purchase more as gifts
Jamie S.
I absolutely love this, the slight pressure helps with my migraines so much! Although I do wish a wheat insert could be created to buy, that could be warmed , so you’d have the pressure with a little warmness. I’ve used this every night since getting it.
Janet L.
This mask is wonderful, best one ive ever had, recommend it...
Ann B.
I bought the eye mask for my daughter who is a nurse who works night shift. She loves the slight pressure on her eyes and the blocking out of light enabling her to get to sleep faster than without the mask. Thank you, Annie
Charlote R.
Purchased Weighted blanket and eye mask for my husband. Website very easy to navigate, items arrived faster than expected, very happy husband. Thanks
Judith D.
this works very well for me - I am sleeping in until 6.30 - 7.00 now instead of 5.30 when it becomes properly light. The mask itself is smaller than illustrated but works well
Catherine M.
Im almost completely Neptune savvy, weight blanket, acupuncture matt and now the eye mask, such amazing results with my sleeping, rheumatoid arthritis and overall well being, loving these products and highly recommend to anyone. thankyou
Lee W.
I’m super happy with my Neptune Weighted Eye Mask and will be buying a few more as gifts!
Christine C.
My gawd what an amazing product as you can move the beads around and make it suit your needs
Kim L.
Nice large size, soft material and pleasant weight on the eyes to relax : I’m enjoying using these
Alexandra H.
I love the shape and feel of my eye mask, it sits so comfortably without affecting my breathing. I also love the comfy strap so I can turn my head sideways without it falling off
Teresa
I've founded the Neptune weighted eye mask to be really helpful. I struggle to sleep with any light even if it's minimal and I've never been able to use any other eye mask. The weight is quite comforting and aids my sleep.
Jane F.
Just bought this for my granddaughter recently diagnosed with asd, she is 4. She loved it immediately and sleeps all night
Connor P.
I expected weighted, not bulky
Jessica M.
Could not imagine sleeping with out my mask. It's cooling and soothing
Miss s.
Remarkable! Best sleep ever
Marina S.
I love this eye mask because it keeps your peepers closed, which i find relaxes me into a deep sleep. I give this eye mask 4 stars because it leaves indentations on your nose & forehead. Would be great if you could make a silk cover version as well ?
Miranda H.
So soporific it's like magic
Megan O.
Does what is says on the packet, blocks out light, rarely slips down my face.
Gerrie d.
Very happy with my eye mask,
Juliette C.
Very soft and lovely weight! The material quality is fantastic and the zip is gentle and well-placed. It would have been nice to have received the item in nice packaging however, seeing as you pay quite a bit for it. It just arrived in a clear plastic slip bag which meant i had to rebox for a Christmas gift and couldn't show what brand it was (made it look very cheap.) Otherwise it is great! :)
Sharon Z.
Feels weird wearing an eye mask but peaceful at the same time good a good nights sleep
Uke4kids M.
I like the weight and shape of it. I like the soft velvet feel on the out facing side. I wish the inside was soft and velvety too rather than the rougher cotton material. I also find the hard plastic clasp on the band a bit uncomfortable.
Sonja S.
I suffer from migraines and the weighted eye mask makes life so much easier. It blocks out the light which helps me sleep, and the little added weight helps with the pain.
Fenny T.
I have a better sleep
Margot H.
I’d been thinking about getting this eye mask for some time. I am so happy with it!! I love the weight of it on my face. It’s very soothing, and it really blocks out the light.
I have given a 4/5 rating, as it is just a little loose for my head (though I do have a tiny head); and I find it a little uncomfortable to sleep on the side of my head, with the mask on, as it’s a bit lumpy on the sides.
Ro-an F.
The addition to my sleep routine that I didn't know I needed.
Robyn S.
Great for when I suffer migraines and sleep love it
Regina T.
I found the mask to make a noticeable difference to helping me nod off for the night. I think the weight of the mask helped my eyes to "settle" or quieten them, which in turn helped me settle over all.
Michelle C.
This eye mask is amazing. It instantly relaxes my forehead and helps me fall asleep quickly. Will be gifting them to others!
Hannah C.
I find the weighted eye mask is quite good while lying on my accupressure mats, bit when I lay on my side I find it a bit uncomfortable and prefer my cheap standard eye mask.
Mandy C.
The weighted sleeping mask provides a therapeutic feeling. The only downside of it is the size adjustment buckle at the back, it’s a bit uncomfortable when you’re lying down on it.
Gina S.
Applies pressure in all the right places and helps with my migraines. However, band is not as described. Mine arrived with a Velcro band only. Pretty disappointed with this as mask is not as secure during sleep as I had hoped.
Mel W.
It’s too big for me, so it sits too lose on my face and if I wear it too far down the weight hurts the bridge of my nose
Leanne D.
Love my weighted eye mask. So helpful for when I have headache or migraine and simply helping me to relax easily when I am having difficulty trying to get to sleep.
Jen H.
Post is slow where I live so this isn’t unusual for products to take a while to arrive. The blanket, covers and mats that I previously ordered arrived just not the eye mask.
Suzette N.
Exactly as described
Alexandra S.
Great produxt, wonderful quality, just a tad too heavy for my eyes personally.
Aisling D.
It's keep its hugging your eyeballs haha! I fall straight asleep once I have it on like instantly cosy I love it! I can't wait to see how long I sleep on a flight with this bad boy!!
Sigrid B.
Very happy with the eye mask it makes a huge difference with my head aches and trouble falling a sleep. Highly recommend all Neptune products
Amanda M.
I haven't received this product yet. When I try to track it, I'm told it is delayed.??? I'm not happy.
Helen W.
I have found this the best eye mask for light blocking and assisting sleep yet. I have to deduct two seats for two major flaws however.
1) the ‘triangle’ design tends to encourage the weighted beads to fall downwards and drag against the sensitive skin of your eyes.
2) If you wear eye cream and eye products at night it is soon rubbed off onto the back of the mask as it sits so heavily against the eyelids. Eye cream is not so bad if fully absorbed, but products such as serums which tens to ‘sit’ a bit (especially eyebrow and eyelash serums) really do rub off. This means frequent washing of the mask cover.
Franceleen E.
I use this mask as it has some weight. With regular eye mask, I am still able to see the light from my husband's phone. It helps me sleep but in the middle of the night, I wake up as it becomes to heavy for me and I have to remove it. I don't like waking up in the middle as it is harder to go back to sleep.
Carolina D.
The eyemask is great, soft and heavy but the fit is a little awkward
Nikki H.
The mask has been so amazing ! I got it for my dad for Father’s Day ( have it to him early ) as he works night shift and finds it hard to sleep . He loves it so much !
Linda K.
Weighted eye mask is great however the area around the eyes would be more comfortable if this was bigger
Sheridan D.
After endless slowness night's this eye mask has save me. Defiantly untreated in trying out your other products.
Kyanne C.
I love using my Neptune weighted eye mask for my afternoon naps when I get home from work, just before I go to pick the kids up. I get to sleep faster and get to have a deeper rest even though it's just half an hour. This thing is even more amazing when I use it with my acupressure mat!!
Joanne L.
I like a weighted eye mask but I find this one too heavy. And though stitched so that the sand (or whatever is inside that weights it) is done on the horizontal when it needs stitching i a vertical direction also as too weight falls to the sides.
On a positive side, it seems to be constructed from quality material .
Shara M.
I bought this as a present for my mum as she has trouble falling asleep and being able to sleep the whole night without it being broken. Since my mum has started to use this eye mask, she’s no longer having broken night sleeps and has found it easier to fall asleep.
Kylie S.
This is really good, I wear it to help with migraines, as well as stress ect. It really does help.
Luke A.
Could recommend highly enough gave 2 out as gifts
Lee-anne A.
I love the weight of this mask. It's block out capabilities are fantastic.
Peter M.
Great product, sleeping well now.
Adam C.
I bought this item recently as I was approaching a block of night shifts in a new career and wanted to maximise my sleep time.
I was sceptical on the benefits of such an item, but have really come to enjoy the mask and the feeling the light weight has in alleviating pressure on your eyes and assisting in sleep.
Does a great job in giving total darkness too. I would definitely buy again if needed.
Brad R.
Blocks out light, which is great because i work nights and sleep up until mid morning- midday. The band slightly digs into my head if I'm lying on my side however this by no means detracts from the usefulness of the product.
Irene B.
As a minimalist, I was hesitant to purchase this. So glad I did! I have suffered from insomnia and I found this really supports a comforting, nurturing sleep Would buy as gifts for mums !
